Virtual Care - provided by the Grand Traverse Band Family Clinic
We are now offering Virtual care. Virtual care allows you to be seen by your provider using your phone or tablet, through live video. Virtual care also means you can be seen anytime, day or night. We offer this service through our app “Lets Heal.” We also offer urgent care through Lets Heal. That means you can have care as soon as you need it, using the Lets Heal app.
All of this can be done from the convenience of your own home, on your schedule. 24/7, 365 days a year. Lets Heal is available at no cost for any eligible Grand Traverse Band member who is a patient of the Grand Traverse Band Family Health Clinic.
*Lets Heal is not appropriate in all health-related situations, or conditions. Lets Heal should not be used in an emergency situation. If you are experiencing a medical emergency, or are unsure if you are, please call 911, or go to your nearest hospital.
Some commonly treated conditions on Lets Heal:
- Cold and flu-like symptoms, such as a cough or fever
- Minor cuts and burns
- Sore Throat
- Sinus issues
- Minor injuries, such as a sprain or strain
- Continuing care and follow-ups
- Prescription management
Benefits of Virtual Care:
Staying in when you’re sick limits every everyone’s exposure to ailments such as cold, flu, and Covid-19
Virtual visits are especially helpful for those who need to travel longer distances to receive care. You may not even need to take time off work, or plan for child are. You can have a visit anyplace where you have privacy; at home, at work, or even in your car.
FREQUENTLY ASKED QUESTIONS
What is Lets Heal?
Lets Heal is an easier way to see a doctor. You can have virtual visits anytime, on your smartphone, tablet, or computer. It's easy to use, private, and secure. It’s free to enroll.
How do I use Lets Heal?
Lets Heal is available to use on phones, tablets, and on your computer. To use Lets Heal on your phone, please download our app. It is available to download on both Android and Apple IOS.
How do I sign up for Lets Heal?
Sign-up is easy! Just go to our site LetsHeal.com, and complete the information on the page. You will need an email address, and you will receive an email after sign-up welcoming you to the service. Then you are free to use the service right away.
Who are the providers on Lets Heal?
All of our clinic providers are available on Lets Heal. Schedule an appointment with them by calling the clinic front desk at 231-534-7200.
There are also numerous other providers available on Lets Heal, available for urgent care services. These providers are employed by American Well, the servicer of our application. These providers have a combined 14 years of clinical experience, and will be available 24/7, even during clinic off-hours.
Providers available on Lets Heal have profiles with information about their medical experience, specialties, and licensing information. They are also rated by other patients, so you can choose a provider with peace of mind.
When would I use Noojimodaa/ Lets Heal?
- I should probably see a doctor, but can’t fit it into my schedule
- My doctors office is closed
- I feel too sick to drive
- I have children at home, and I cannot find child care
- It’s difficult for me to get to a doctor’s office, due to distance or transportation
Can I add other family members?
Children may be signed up under a Parent/Guardian's account.
Questions & Assistance
If you have any questions or concerns, please call our coordinator Judy Stott at 231-534-7478. Messages will be returned within 2 business days.